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Entrosity Edge

Entrosity Edge is cloud-managed physical access control. It manages who may pass which doors and when, keeps the access controllers on your sites in step with those rules, and records every door event in one access log.

Edge runs at https://hub.entrosity.com/edge. You sign in on Entrosity Hub, like for every Entrosity product, and open Entrosity Edge from the Hub's product launcher.

Entrosity Edge is in beta

Edge is currently open to platform admins only: organizations and their users do not see it yet. A platform admin releases it to organizations under Products in beta.

What it does​

AreaWhat you get
People and cardsCardholders with validity periods, Wiegand 26-bit cards and iButton keys, a pool of unassigned cards, blocking and lost cards.
Access rulesWeekly schedules with holiday windows, holidays, and access groups that give their members doors during a schedule.
ControllersTRAcK ACCESS TrackBase002 controllers found through an on-site connector, their doors and readers, each kept in sync with its own complete configuration.
Live monitorEvery access decision, door alarm and controller event as it happens, and the full searchable history.
Remote openingOperators open a door from the browser; the opening is recorded with their name.
Works offlineControllers decide on their own with the configuration they hold. When the Internet or the connector is down, doors keep working and events are delivered later, exactly once.

Edge does not do time and attendance: it records access events, not working hours.

Supported hardware​

Edge drives TRAcK ACCESS TrackBase002 controllers (NRJ Soft):

TrackBase002
ConnectionTCP/IP, or RS-485 (Modbus) with bus addresses 1–31
Readers2 × Wiegand 26-bit, 2 × iButton
Cards2,000 per controller
Event memory32,000 events
Relays4
Doors1 bidirectional door (entry and exit reader) or 2 unidirectional doors
TrackBase002 support is not yet verified

The connector's trackbase002 driver configures TrackBase002 controllers, reads their events and opens their doors over TCP/IP; RS-485 is not supported. Its protocol was reverse-engineered from the vendor's software and has not been verified against a live controller yet: verify on one controller before moving a site over. It has limits (no holidays on the controller, one set of schedules per card, door states not reported): Controllers → TrackBase002 controllers. The simulator tries Edge without hardware.

How it fits together​

  • The Edge web app (/edge) is where people manage access and watch the doors. It updates live.
  • The Edge backend stores the rules, compiles each controller's configuration, and keeps the access log.
  • The connector is a Windows service on a computer in the site's network. It connects out to Edge over HTTPS/WebSocket, so the site needs no inbound ports, and drives the controllers on its network.
  • The controllers decide every badge read locally, from the configuration they hold, and drive the locks.

Concepts​

Tenants and sites​

A tenant is a customer organization: an organization on Entrosity Hub with Entrosity Edge enabled. Everything in Edge belongs to one tenant. A site is a location of the tenant; its time zone is the time zone of the schedules of the controllers on that site (Tenant settings, sites and audit log).

Connectors​

A connector runs on an always-on computer in a site's network and reaches the controllers there. One connector can drive many controllers: on TCP/IP, and on RS-485 buses. Connectors update themselves when Edge has a newer version. See Connectors.

Controllers, doors and readers​

A controller is one TrackBase002 (or a simulated one). Depending on its door mode it has one door with an entry and an exit reader, or two doors with one reader each. Each door has a lock relay and an unlock time. See Controllers, doors and readers.

Cardholders and cards​

A cardholder is a person who passes doors. A card is a credential: a Wiegand 26-bit card (facility code and card number) or an iButton key. A card belongs to one cardholder or waits in the pool of unassigned cards. See Cardholders and cards.

Schedules and holidays​

A schedule is a set of weekly time windows (for example Monday to Friday 08:00–18:00), plus optional holiday windows that apply on the tenant's holidays instead. See Schedules and holidays.

Access groups​

An access group says who may pass where and when: its members (cardholders) may pass each of its doors during the schedule chosen for that door. See Access groups.

Configuration sync​

Every controller holds a complete configuration: its doors and readers, the schedules it needs, the holidays, and every card that may pass one of its doors (at most 2,000). Any change that affects a controller gives it a new wanted version; Edge sends the new configuration through the connector until the controller has applied it. See Configuration sync and troubleshooting.

The access log​

Controllers record events: access granted or denied, unknown cards, doors forced or held open, remote openings, controllers going online or offline. The connector uploads them in order, Edge stores each one once, and shows them live and in the history. See Live monitor and event history.

Signing in​

  1. Sign in on Entrosity Hub (https://hub.entrosity.com).
  2. Open Entrosity Edge for your organization. You need a role in Edge: Tenant admin, Operator or Viewer (Roles and permissions). Organization admins give roles on the Hub (Organization members).
  3. If you belong to several tenants, choose one; the tenant menu in the sidebar switches between them.

The header has the language button (English, Български; the choice is shared with the Hub and the other products in this browser), the theme button, and the Entrosity Hub button back to the product launcher.

Finding your way around​

The sidebar shows the pages of your tenant. Pages your role cannot use are hidden.

Sidebar itemWhat it isPage
DashboardThe tenant at a glanceDashboard
Live monitorDoor events as they happen, and the historyLive monitor and event history
DoorsEvery door, its lock state, remote openingDoors and remote opening
CardholdersPeople and their cards and groupsCardholders and cards
CardsEvery card, and the pool of unassigned cardsCardholders and cards
Access groupsWho may pass which doors, and whenAccess groups
SchedulesWeekly time windows and holidaysSchedules and holidays
ControllersControllers, their doors, readers and syncControllers, doors and readers
ConnectorsConnectors and enrollment tokensConnectors
Tenant settingsDefault time zone, retentionTenant settings
SitesLocations and their time zonesSites
Audit logWho changed whatAudit log

The menu under your name links to your account on the Hub (Manage account on Entrosity Hub), the Hub's products (All products, and Manage members for tenant admins) and signs you out (Sign out). Global admins (the Hub's platform admins) also get an Administration area with an Overview of all tenants and a global Audit log.

In this section​

For operators of the server: Running Entrosity Edge. For integrators: Edge API, Edge connector protocol and Edge connector.